7. Meet the Team

Team Member Profiles allow care seekers to virtually meet you and your team before sending an enquiry. It gives them an insight into the type of care experience they can expect. Adding Meet the Team contributes 10% towards Profile Completeness.

How to add Meet the Team

To add Meet the Team to your homecare.co.uk profile go to your Control Panel and click on Meet the Team on the right hand side.

Alternatively you can access Meet the Team via the left hand menu navigate to:

1. Profile
2. Content Included In Profile Completeness
3. Video

If you are logged in as a group scroll down to the appropriate agency and click "edit"

Then fill in the boxes and add a photo, and don’t forget to click the Submit button at the end.

Why add Meet the Team?

It puts a face to a name – seeing staff members on your profile immediately makes it much more personal and knowing a bit more about the person you are about to contact puts perspective clients at ease.

Display your team’s credentials - Adding Meet the Team is a great way to show off your team. Each person can have a bio where they can explain their experience, qualifications and passion for care. This is extremely comforting for potential clients and shows their family and friends that they will be in good hands if they choose you as their care provider.

Show how much you care for your team members – A good Meet the Team Profile can show how much you value each member of the team and their role within your organisation. This is key not only to potential clients but to potential employees, and helps to promote a family atmosphere work in.

For a good profile, consider including some or all of the following in the Description:

How many years of experience they have in care

Their qualifications

Other positions they’ve held in the sector

Their proudest achievements in their current role

Their ethos and particular interests in care

An example of a team member bio could be:

I began my care career after my second child started school. I was itching to get back to work and wanted a job that would enable me to make a real difference every day. After gaining some experience, I decided to specialise in care and support work for younger adults with disabilities. I love the job, even when it’s challenging. The flexible hours allow me to fit work around my family commitments and even complete my NVQ Level 3 Diploma in Health and Social Care.

When you’ve added your team members’ profiles you can change the order the appear on your profile by dragging them to different positions.