---
title: "Awards criteria - regulatory authority compliance"
slug: "awards-criteria-regulatory-authority-compliance"
updated: 2023-02-10T13:53:58Z
published: 2023-02-10T13:53:58Z
canonical: "support.homecare.co.uk/awards-criteria-regulatory-authority-compliance"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.homecare.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Awards criteria - regulatory authority compliance

## England - CQC

*(*[*Care Quality Commission*](https://www.cqc.org.uk/)*)*

The rating must be -

Overall Good or Overall Outstanding, Requires Improvement and Inadequate will be excluded.

New care providers not yet inspected will be eligible for an award.

## Scotland - CI

*(*[*Care Inspectorate*](https://www.careinspectorate.com/)*)*

The rating must be -

Adequate, Good or Very Good in each of the most recent Key Framework questions. Any areas with Weak or Inadequate will be excluded.

A care provider will be excluded if a Complaint Action is upheld within the previous 12 months.

New care providers not yet inspected will be eligible for an award.

## Wales - CIW

*(*[*Care Inspectorate Wales*](https://careinspectorate.wales/)*)*

There are no specific ratings for care inspections in Wales.

We will read their latest report to ensure overall compliance.

Where an inspection reveals an area of Non-Compliance that receives a Non-Compliance Notice the care provider will be excluded.

New care providers not yet inspected will be eligible for an award.