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Profile Guidance
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What the 100 top home care agency profiles look like
There are a lot of options when it comes to customising your homecare.co.uk profile. When you log into your control panel you should think “What are the most important things to take care of to get the most out of my subscription?”. In order to ...
Updated on : 11 May 2021
Ranking Report
What is the ranking report? The Ranking Report is a data set showing how highly each of your subscriptions (Profiles) rank in relation to competitors on homecare.co.uk search result pages. It also shows the average rank of all home care provi...
Updated on : 26 Jan 2021
How to update details on your profile
To update the agency name, contact information, care services offered, Description, Jobs Profile Page Description and other details of your Profile, click on Profile in menu on the left-hand side of your screen. Select Profile Details from the dro...
Updated on : 21 Jan 2021
How to add service details to your profile
To add, remove or update service details to your Profile, such as whether you provide elderly or dementia care, live in care, palliative care and domestic services, click on the Profile tab in the menu in your Control Panel. Select Profile Details ...
Updated on : 22 Jan 2021
How to add or remove a provider to your account
To add a new provider, add another provider, or to attach or remove a provider from your account, navigate to your Control Panel, click the Profile tab in the menu, and then Profile Details to manage your records. Adding a provider to your...
Updated on : 25 Jan 2021
How do I view my orders and invoices?
To view your orders, navigate to the Orders section under the Account tab in the Control Panel menu. Here, you will be able to place new orders and/or request quotes for the various services and adverts offered on homecare.co.uk, such as Pl...
Updated on : 27 Jan 2021
How do I add my colleagues to my homecare.co.uk account?
To add a colleague to your homecare.co.uk account to enable them to manage profiles, set up orders, view statistics and make other changes through the Control Panel, navigate to the Users tab in the menu. Under the Users tab, you can give colleague...
Updated on : 27 Jan 2021
How to submit news, press releases and upcoming events
Submitting news stories and press releases to your homecare.co.uk profile enables you to keep clients and their loved ones informed and engaged with your company and the services you provide. It also shows potential clients, and even potential staff...
Updated on : 08 Jun 2022
Adding home care provider logo to your profile
What does adding a logo to my profile look like? If you choose to add a logo to your home care provider profile or to your group's profile, we'll include it at the top of your profile page near your review score Why add a logo? Adding a lo...
Updated on : 05 Feb 2021
How do I create a PDF file version of my brochure?
There are a few easy ways to turn your brochure file into a PDF. Once you have completed the steps of one of the methods below, you will have two formats of your file, the original and a PDF version. You cannot edit a PDF, so if you make changes to ...
Updated on : 05 Feb 2021
Where do my news articles and press releases appear?
Keeping your profile up to date with news from your agency is a great way to involve friends and families of current service users, potential clients and the local community in what’s going on at your agency. Once you have submitted your press rele...
Updated on : 05 Feb 2021
What are PhotoStories?
What is a PhotoStory? A PhotoStory is available on our Platinum service. It allows you to overlay quotes from your best reviews over the first 3 photos on your profile. The quotes appear one after the other for around 3 seconds. When a care seek...
Updated on : 08 Feb 2021
How do I add a PDF brochure to my profile?
If you have a paid subscription to homecare.co.uk, you can add a PDF brochure to your profile. If you are unsure how to make your brochure into a PDF file, please see the article ‘How do I create a PDF version of my brochure?’. To upload a PDF fil...
Updated on : 21 Jul 2021
Notification emails and enquiry channelling
For our Basic and Enhanced service users, all notifications of enquiries will be sent to the same email addresses. For our Premium and Platinum service users, you have the option to channel your enquiries to many different email addresses to ensure...
Updated on : 29 Jun 2021
Example of a great profile
A complete profile allows you to make the best of your homecare.co.uk profile and show care seekers what you service has to offer. Different subscriptions have different features, this example is for home care providers which have an Enhanced, Prem...
Updated on : 17 Nov 2022
Set up website tracking
Use the Website Tracking field in your Control Panel to add campaign parameters to your website link. When this is set up correctly, you will be able to see the traffic that homecare.co.uk is sending to your website in your analytics tool such as G...
Updated on : 19 Dec 2022