Welcome to your new homecare.co.uk
We're excited to introduce a new look for homecare.co.uk. You'll start to see our new brand across our website, Portal, emails, review materials and marketing.
While our look has changed, our purpose remains exactly the same: helping people find home care with confidence and helping great home care providers stand out.
Our new identity reflects the trust we've built over many years and creates a clearer, more modern experience for people looking for care and the providers supporting them.
What's changing?
As part of the launch, you'll notice a fresh new look across homecare.co.uk, including:
A new homecare.co.uk logo and branding
A redesigned website
New review generation materials
Updated marketing resources
Everything has been designed to make it even easier for people and their families to discover, trust and choose your home care service.
Your launch pack
To help you make the most of the new brand, we'll be sending subscribing home care providers a launch pack containing:
Window sticker with a QR code linking directly to your homecare.co.uk profile
Postal Review cards to replace your current cards
Pocket-sized QR Review cards – a quick and convenient way for the people you care for and their families to leave a review online
Review card stands
Information about the new brand
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These materials have been designed to help you generate more reviews and showcase the trusted reputation you've built.
How you can make the most of the launch
There are a few simple things you can do straight away to maximise the benefits of the new homecare.co.uk.
Replace your old review cards and stands
Although your current review cards will continue to work, start using the brand-new versions. Make sure your office team and care team know where to find both types of card and when to offer them.
Make the most of your new window sticker
Place your 'Read our reviews' sticker in a prominent window at your premises so people can scan the QR code and read your reviews.
Print your new Review Score Certificate
If you're already displaying your Review Score Certificate, visit your Portal and download the new version. If you've never displayed one before, the new brand launch is a great time to start.
Print your new Review Us QR Code Poster
Your new QR code poster is another easy way to encourage reviews and is available now in your Portal. Make sure you replace any old homecare.co.uk versions you're currently using.
Encourage reviews
Reviews are an important part of choosing home care, helping people and their families understand the experiences of those already receiving support from a provider.
Make Postal Review cards readily available and encourage your care team to offer them at appropriate opportunities.
Our smaller QR Review cards make it even easier for people to leave a review using their smartphone. Their pocket-sized format makes them ideal for care teams to carry with them and offer when appropriate.
Click here for ideas on how to make the most of your Postal & QR Review cards.
Click here to learn more about your 'Read our reviews' window sticker.
Why reviews matter
Every verified review helps build trust with people and families looking for home care. Reviews help demonstrate the quality of the care and support you provide, celebrate your team and give people greater confidence to enquire. If you haven't requested reviews recently, now is the perfect opportunity to start.
Thank you
We'd like to thank you for being part of the homecare.co.uk community.
The new brand marks an exciting new chapter, and we're delighted to have you with us as we continue helping people and families find trusted home care.
We're looking forward to seeing the new homecare.co.uk branding proudly displayed by home care providers across the UK.